New app, topline appliance repairs, appliance repair shops open in Chicago
A new app, Topline Appliance Repair, will provide free, one-hour repairs to all of the popular appliances at 10 of Chicago’s largest coffee shops, including the iconic Kool-Aid Bar.
The app is the latest addition to a growing number of consumer-facing apps for repairs, with more expected to come soon.
The app, which debuted in March, will have a similar design to the existing Topline Repair app, with the app’s main purpose to allow customers to make repairs on all of their favorite appliance brands.
A similar app, Appliance Maintenance, has been available for more than a year.
Topline Appliances is part of a broader trend toward offering online repairs, according to Dan Rochman, executive vice president at the Chicago Alliance for Home Appliance Services.
“The trend is going in the right direction and we’re seeing more people using the app to make a repair,” he said.
In the first half of 2017, more than 3.5 million consumers bought repairs via the app, according the Alliance.
While the new app will initially offer free repairs, Rochmen said the company plans to expand the app and offer a $50 monthly fee for repairs that exceed $25.
According to Rochmans, the new apps are designed to be used for a range of consumers, from consumers who want to fix a broken coffee machine, to people who want a better coffee experience.
Some of the companies participating in the app include Blue Star Coffee, Green Street Café, Sperry’s, and Salsa Bar.
Cafe Appliances, which is a sister company of Topline, will offer the app for free.
Rochman said the app will be available in select locations at the following coffee shops: Kool Aid Bar, KoolAid, Kwik-E-Mart, Sizzler, and Starbucks.
Other restaurants and cafes participating include the following: The Red Sox, The Waffle House, Kobo, El Rey, Panera Bread, and The Cheesecake Factory.
Here’s a list of the participating restaurants and coffee shops in Chicago: